UPDATE: [03/25/19 01:30PM] The DDoS attack issue has been mitigated. However, some throughput issues are still being addressed and network performance may feel sluggish. We will update this status page when the network performance is back to it's normal standard. We apologize for the inconvenience this is causing everyone. Thank you for your patience.
The ExchangeDefender services is currently experiencing a large scale distributed denial-of-service (DDoS) attack on their network, specifically to the DNS servers. Their team is working on mitigating the issue. We will update this status page with changes as we have them. Thank you for your patience.
We are currently experiencing an issue with the Email to Ticket service. Until further notice, please open all Support Tickets via this portal instead of sending an email request to firstname.lastname@example.org. We will update this status page with changes as we have them. Thank you for your patience.